Long-term Benefits of Your Mixing Technologies

At VMI, we understand your production equipment can be subject to many changes. The evolution of your production processes, development of new recipes and formulas, and staff turnover create new needs and challenges. 

VMI customer service offers you long-term benefit services to assist and advise you through these changes. 

Whether you need to improve your operators’ knowledge, upgrade your mixing equipment, or analyze your processes and equipment use in detail, we have adaptable intervention programs that can help you modify any safety, traceability, hygiene, or flexibility issues you encounter in your processes.

Evolution long terme - Audit de vos équipements

First Step: An Audit of Your Production Equipment

We first conduct an audit of your VMI installations to identify obstacles in your production performance and ways to remove them. Our technicians specialize in conducting audits for large scale facilities lines for both bakery products (continuous mixers, automated batch mixing systems) and health products (cosmetics, pharmaceuticals, fine chemicals) and will work with your teams to find the best solution. At the end of our documented diagnosis, you will have a clear action plan to increase the lifespan of your equipment.

We prepare a methodology and a schedule for on-site intervention based on your team’s availability and your production requirements. We can perform the intervention while the line is in operation or at a standstill.

Our Expert Technician carries out an in-depth analysis of the mechanical, electrical, and automation aspects of your mixing or kneading line. This analysis includes the history of errors on your machine, maintenance schedules, and production records. He gives you detailed recommendations and offers concrete solutions. 

At the end of the audit, our experts assist you in implementing the recommended solutions. Your teams or our VMI experts carry out the following steps.

Second Step: The Retrofit Service

Technology is constantly evolving, and that unfortunately accelerates the obsolescence of some equipment components. To meet the challenges of your production, VMI offers a wide range of custom modifications to upgrade your equipment.

VMI’s retrofit service allows you to optimize the performance of your mixing equipment to make it more reliable. Benefits include:

  • Reducing maintenance costs.
  • Limiting production downtime.
  • Securing process continuity.
  • Gaining flexibility and productivity.
  • Upgrading your installations to reach the level of the current safety standards
  • Improving working comfort for team members

We can add new functionalities in all areas: mechanical, hydraulic, pneumatic, electrical, automation and software. Depending on the situation, upgrading your equipment can be an alternative solution to replacing the machine entirely. Our engineers help you set up a solution that’s adapted to your unique needs and environment.

Evolutions à long-terme, formation aux process de mélange et équipements

Third Step: Training Your Staff

To meet the industry’s challenges, evolution of your business, change in personnel, and the associated loss of knowledge, VMI offers a range of training courses. These are aimed at all levels and professions and cover topics in mixing processes and equipment. Our training catalog covers all our fields of expertise. Our 8 expert trainers in process engineering, mixing, and kneading processes and equipment develop training courses tailored to your needs. Their in-depth knowledge of your activities make them a great fit for training your maintenance teams:

  • Training of line managers and production teams
  • Preventive and corrective maintenance operations and updates 
  • Use and adjustments of the machine.

It’s our hope that with these training courses, your teams can improve their skills and gain autonomy in using your VMI equipment in the most optimal way.

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Our international customer service team is available to advise you and meet your needs for spare parts, troubleshooting, maintenance, and much more. Our staff is multilingual and will assist you according to your industry. Together, we can find the optimal solution to any concerns or needs you may have.
services pour la maintenance, la formation
Anticipation is vital to extend the lifespan of your equipment. To optimize the operating times of your installation, VMI is here to support you in the execution of your operations. We offer a wide range of annual preventive maintenance and technical coaching contracts to optimize the use and maintenance of your equipment.
Support client VMI dépannage et réparation
We understand your equipment installations may undergo numerous changes during their lifespan, so VMI’s customer service offers you long-term benefits. With our expertise, we will advise you on ways to improve your facility, whether you need to upgrade your teams’ knowledge, modify your equipment, or analyze your processes.
Service d'optimisation et assistance process de mélange
VMI assists its customers in the food and healthcare industries by developing customized mixing solutions that optimize your manufacturing processes. Our technologists encourage you to visit our Process Development Center to test your product on our equipment or to simply examine our product offerings. Our technologists are also able to assist you at your production site.
Services pour l'évolution de vos installations de mélange

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